Frustrating. Eight days ago, Kobo Customer Care said they would send a new unit out to me. Nothing yet. I guess the Kobo sled dog delivery teams are having difficulty with the spring thaw.
Thanks for the suggestion. Appreciate it. But it's useless to me without WiFi -- I need this to stay in sync through the day because I do my article reading offline on e-ink. (I'm a heavy user of the Pocket service -- it's what tipped my buying decision in favor of Kobo.) I paid a premium for a device that claims to do this, and after working well for a month it is now a paperweight.