Quote:
Originally Posted by cybmole
which just shows that it works on some PCs, not on others.that is consistent with Kob haveing done some QA but not enough QA.
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That's the problem when you have a limited number of test systems.
Quote:
Originally Posted by cybmole
my problem version has the same 17/4 timestamp, & like I say it installed fine on a virgin PC. but there are now 3 of us in this thread with win 7 PCs , all with broken & apparently unfixable installs.
FWIW My PC is 64 bit but the kobo program if it is installing the x86 folder ?
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Kobo desktop is 32 bit so installs in the x86 folder.
Quote:
Originally Posted by cybmole
& nitpicking, surely that /fonts subfolder is the wrong place for the program to be told to start.
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The start in folder is not used by quite a few programs. For the Kobo desktop, I tried changing the directory to C:\Drivers. The application launched and ran happily.
Quote:
Originally Posted by cybmole
Because I actually use calibre, this desktop software not working is not a personal disaster, but it could be for other Kobo customers. I see no way to even report the issue on their web site & I see no way to grab any instll logs/ error message, other than the one I have already typed.
I am usually pretty good at getting stubborn programs to behave but here I have tried many permutations of uninstall/ reboot/ run as admin, tick compatibility settings, grab the install program from different locations....
there are no custom install options.
i see in properties - digital signature : Kobo Inc, no email address, timestamp 17 April 2014 20:40:58
PS you say "deleted kobo directories" : are there other directories, besides the program files one ? _ I cannot find any
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There is a Kobo directory in the AppData/Local which I deleted as well. Most of the contents of that directory are restored when the initial sync after install occurs.
Regards,
David