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For me, the important point is not so much that people have less patience than they used to, but that the "blink and you'll miss it," sense of urgency is gone.
When I was a kid, if I missed a movie at the local theater it meant waiting years for a chance to see it on TV, if it ever made it to one of our local stations. Now the expectation has changed to one where it doesn't matter if you catch that first airing because you still have all the other options that didn't exist in the 70's.
There's a particular kind of urgency that's just gone.
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