I suspect that layoffs are coming in the future.
Corporations often offer a separation package for employees to voluntarily quit before they enact layoffs. Employees who voluntarily quit and receive a separation package are not eligible for unemployment insurance. Laid-off employees are.
Contrary to what Amazon's letter to stockholders claims, this idea was not "invented" by Zappos. It has been a regular practice in the corporate world decades before Zappos was founded.
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