Quote:
Originally Posted by CathyD
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The Glo asks if I want to connect to manage files. When I choose connect, it then shows a black screen with connected and charged showing. It won't leave that screen. I have to go to the Kobo software installed on the computer to eject the ereader.
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that iscreen is normal I think - whenever the reader is connected to a PC in data transfer mode it will look like that & the normal reader functions will be disabled. That how my Aura behaves
but you should then see the device in the ADE left hand screen and that is where you go to do the ADE trick.
if ADE is not seeing the device but other programs ( eg, calibre, Kobo desktop) do see the device OK, then it is a compatibility issue with ADE & your reader.. IF none of the software on your PC can see the device well that's a different issue. you want to be using ade 2,0 or ade 1.7 , avoid ade3.0 for now.
The reader should also appear if you click My computer, & it should be browsable, like a USB memory stick
PS I see you got it working with ade1.7. if your PC is already ade authorised you shoull not need to hunt for any codes or passwords. ADE shoud give the device a copy of your PC authorisation, without asking you for any remembered codes. if your PC is not authorised just go to adobe & create a new account.