Quote:
Originally Posted by Loosheesh
Well, that went well. Just bought a Kobo book with a 75% code and there's no download button. It's a Crossway book, so can't figure why they don't have an EPUB to go with it. Sent them an email but I wonder if it's worth the aggravation of tangling with Kobo's CS. Mostly just irritated at the waste of a good code.
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I find chat is the best way to contact customer service. Much faster and as viv says they've been issuing replacement codes as well (sometimes for more than the original code).