Quote:
Originally Posted by Loosheesh
Sent them an email but I wonder if it's worth the aggravation of tangling with Kobo's CS. Mostly just irritated at the waste of a good code.
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They can be a bit slow to reply, but in each similar situation for me (yes, more than one!) they've issued a refund as well as an additional promo code of equal value. Not so bad. If they fail to give you a code, just email them again about it - it's probably an oversight.
HERE'S A TIP: I have recently noticed that after adding a preview of a book (rather than buying it), I can then see in My Library if an epub download is available. I think I'll do that from now on as a precautionary step, seeing as you can't see this info in a book's listing.
In one especially annoying case, they even gave me a 100% off code for all the aggravation!

I've yet to use it - can't quite decide on a title ... Any suggestions?