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Old 04-11-2014, 12:16 AM   #7
DNSB
Bibliophagist
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Posts: 46,424
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by Arlene44 View Post
I am having the same problem. I have ADE 3. I have borrowed books, attached my Kobo Glo. When I try to authorize it the space where I should find the name "Kobo Glo" is greyed out and I can't name my device. I tried ADE Help and they told me that the Kobo Glo has not been tested by them and they can't assist me.
I'd suggest hitting the Adobe site and downloading ADE 2.0.1. The direct link for the ADE 2.0.1 download for Windows is http://download.adobe.com/pub/adobe/..._Installer.exe.

If you want to try an older version, you can also get ADE 1.7.2 from http://helpx.adobe.com/digital-editi...aleditions.exe. I keep this version around for testing epubs since it has many of the same bugs as the version of the Reader Mobile software used by Kobo.

With 2.0.1, when I have my ereader connected, it shows KOBOeReader as a connected device. Clicking on the drop down by the gear wheel at the end of the Device line, I can authorize, display authorization information or erase device authorization.

Once you have your Kobo authorized, I'd recommend copying the authorization file from the .adobe-digital-editions directory. Under Windows, it's a hidden file called activation.xml. Copying it back after a factory reset saves you from having to reauthorize your ereader and using up one of the limited number of authorizations allowed. Of course, you might prefer calling Adobe and begging for a few more authorizations.
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