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Originally Posted by Catlady
What I've noticed with Audible is that, yes, they do generally correct mistakes if you contact them, but why do they make so many mistakes in the first place? Customers shouldn't have to keep contacting them.
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I don't see where an error was made by Audible in this case. The fine print reads :
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Listening Rewards Details
*You must purchase 4 or more audiobooks by April 30, 2014, at 11:59 PM ET (US). Audiobooks must have a regular price of $14.95 or more to be eligible for the 4 audiobook purchase minimum. Limit one reward per customer. Your coupon will be placed in your account at the end of the promotional window, and no later than May 5, 2014. You will be notified by email when the coupon is available in your account. The coupon is good for audio content only and will expire on May 31, 2014.
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Chances are desertblues would have gotten the $10 credit near the end of the month, or early next month.