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Search for other posts dealing with WiFi. I believe the current solution is to stay with strictly alphanumeric characters and no special characters in passwords, and there may be an issue with WPA or WPA2, I forget which.
Just as an observation, most people having these problems tend to complain of long elaborate password re-entry. If that is anecdotal or related I cannot say, but I have observed just such a complaint over and over by those having problems. Perhaps it would be worth staying with alphanumerics only and trying a short password to investigate the issue further.
Best of luck. Personally, I live in the boonies and rely on a MAC Address list with no problems. Not high security, but then opportunity for theft is minimal.
I believe others have indicated Kobo is working on the problem.
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