Quote:
Originally Posted by wallcraft
I agree with the basic point that EInk screens are fragile, but the EZ Reader is a Hanlin (from Jinkie, not Netronix) and the Mentors (next year from Netronix) will (perhaps?) have the new plastic screen.
The other major plus of Astak is that they will be the POC for repairs, only time will tell if this leads to an improvement in service but it should make returns easier within the US.
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Yes, the User Manual is in proper American English and technical support is also from Astak. Also, we will have a website soon that will be filled with helpful hints, answers to your questions, a small forum area, and a FAQ sheet for how to fully use the EZ Reader. We know that User Manuals are never perfect (we tried with this one very hard)... but the website should help a lot. Also, there may be firmware upgrades and we can accomplish that thru this new website (due in about three weeks).