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Originally Posted by kaufman
That could still be a lot for people who have a large library.
If you do that, how about adding a toggle to the menu that says "refresh all changed books on next connect".
You could even add an option to decide if that toggle would reset after the connect. People with small libraries might leave it on all the time, and people with large libraries would turn it on manually once in a while.
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These both devolve into a second option on the connect menu, one that might have an additional option to turn it on or off.
My feeling is that people who want this would pay the penalty, and people who don't care don't want to pay. That sounds like a preferences setting to me.
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Or would this be a support nightmare?
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Nightmare is too strong, but the word isn't totally inappropriate.
Under the assumption that whoever is answering the emails is actually working for a living, then the economics are easy to analyze. We get approx $2.10 from Google for a CC sale in the US (much less in Europe because of VAT). If we assume that we are worth at least $40K/year in wages (low for experienced developers), then "salary" is approx $20/hour. After taxes, that $2 pays for 4 minutes, which is less than the time it takes to read, understand, and reply to one email message, and that leaves no money to pay for development. Bottom line: if anything we do increases the number of support requests without increasing the number of sales by 2 to 3 times the support increase, adding the feature is a losing proposition. We have learned over the last 21 months that *no CC development we do increases sales*, a fact that creates a conundrum. What we do might prevent decrease of sales, but that is unquantifiable.
On the other hand, I am retired and CC is a hobby for me, meaning my time "costs" almost nothing other than reduction of the value of efforts of other young developers (and yes, that bothers me). I enjoy interacting with interesting people and I enjoy the challenges of development. My son and daughter-in-law aren't in the same situation. They need income to pay their mortgage, to eat, to save for starting a family, etc, meaning that they must be quite ruthless about how they spend their time.