Quote:
Originally Posted by OtterBooks
my Roku has been one of the most reliable devices I've ever owned. There's not much to it, after all. My guess is the warranty is more of a business decision than a reflection of reliability. If anything, the more complicated Fire TV probably needs a better warranty, since there is a bit more that can potentially go wrong, though still not much.
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Warranty is ALWAYS a business decision. I asked why we do not increase the lease on computers from three years to four. The reason? MTBF is 2.65 years. On average, a leased computer will suffer a catastrophic failure within 2.65 years. If Roku or Apple were confident their devices would last more than 90 days they would increase the warranty and put a big sticker on the box advertising that fact. Where do you think all those refurbs come from?