Thread: Kobo Bug thread
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Old 04-03-2014, 12:32 PM   #458
DNSB
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by Rev. Bob View Post
If people have complaints about ebooks, they don't talk to the publishers, who could actually fix their usually-sloppy formatting if there was enough demand. Instead, they talk to the stores, who can't do anything except maybe offer a refund. In some rare cases, they'll complain to the device manufacturer, but that's a real crapshoot.
My last attempt to complain to a publisher basically ended up with me being informed that they tested their ebooks on an Amazon Kindle since that was 80% of their business.

Regards,
David
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