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Old 04-02-2014, 10:13 PM   #113
MarciaCat
Cat Lady & Trekkie
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Posts: 421
Karma: 221630
Join Date: Jul 2007
Location: San Diego, CA
Device: Kobo Libra, Kobo Aura & Aura H20
Quote:
Originally Posted by Sara95 View Post
I never heard from Level 2 Kobo support, but I just checked my account and it now has a balance that would include my missing Sony credit. Yes!
I'm still waiting for Tier 2 Support to contact me too. It's been about five days since I contacted them via chat (and email) where I was assured that Tier 2 would be able to resolve my problems and would be contacting me shortly.

Just checked my Kobo account and still no sign of my Sony credit.
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