Quote:
Originally Posted by speakingtohe
Not sure what you mean about the complaints though. Are the publishers complaining to the stores that their books appear too much like the way paper books are laid out and they want them harder to read? Stranger things have happened of course.
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If people have complaints about ebooks, they don't talk to the publishers, who could actually fix their usually-sloppy formatting if there was enough demand. Instead, they talk to the stores, who can't do anything except maybe offer a refund. In some rare cases, they'll complain to the device manufacturer, but that's a real crapshoot.
In short, we have a perfect situation here for a lack of useful feedback. The people who get it can't use it, and the people who need it don't get it.