[TongueTied]

I have encountered a weird problem with a new book I bought from Kobo (in kepub format). Before I send Kobo Support an email requesting assistance which will no doubt be answered with "Perform a soft reset and try again...", I thought I'd see if anyone here has figured this one out.

The issue is that once I get to the end of a chapter and turn a page, the next chapter doesn't appear. Instead, I am taken back to the Table of Contents. I am only seeing this on this recent book, not on all books so I would suspect it is something in the compiling of the kepub, not the OS. I am also encountering the same issue when I get to an illustration in the book except it jumps back to the table of illustrations rather than the table of contents. I have tried removing the book and re-downloading it with the same results.

Anyone else seen this? Any solutions (other than contacting Kobo Support)? If no one has a solution, what is the best way to get Kobo to look into an issue rather than tell me to performa soft reset over and over again?

The book is: Words of Radiance by Brandon Sanderson
eReader: Kobo Glo
OS Version: 3.2.0