MobileRead Forums - View Single Post - Troubleshooting Can't connect to wifi on PW1

bethany7 · 03-30-2014, 05:00 PM

Hi,

Since I upgraded to firmware 5.4.4 (whatever the latest is, anyway!), my Paperwhite (1st gen) refuses to connect to wifi. I have tried several reboots, both of the device and the router, and in the last week we have also got a new router, which the PW still refuses to connect to.

If it makes any difference, I had to upgrade my FW manually, as the PW didn't seem to realise there was an update even a good while after release. The wifi had been connecting fine up until this point, so that didn't seem to be the problem.

I'd really appreciate hearing any ideas on how to fix this, hoping it doesn't mean it's broken - don't want to be without my PW if it has to be repaired/returned!

Thanks.

03-30-2014, 05:00 PM	#1
bethany7 Enthusiast Posts: 38 Karma: 5432 Join Date: Mar 2012 Location: UK Device: Kindle Paperwhite	Can't connect to wifi on PW1 Hi, Since I upgraded to firmware 5.4.4 (whatever the latest is, anyway!), my Paperwhite (1st gen) refuses to connect to wifi. I have tried several reboots, both of the device and the router, and in the last week we have also got a new router, which the PW still refuses to connect to. If it makes any difference, I had to upgrade my FW manually, as the PW didn't seem to realise there was an update even a good while after release. The wifi had been connecting fine up until this point, so that didn't seem to be the problem. I'd really appreciate hearing any ideas on how to fix this, hoping it doesn't mean it's broken - don't want to be without my PW if it has to be repaired/returned! Thanks.