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Cinderela · 03-29-2014, 02:53 PM

I apologize, I don't mean to be spamming with back to back posts. This is an update to my original problem.

I spoke at length with Kindle "Special Support". Their diagnosis was that the KF HD was defective straight out of the box. Replacement arrived today.

Exact same behavior as the "defective" device. The new HD will not sync to or from my other Kindles. And the other Kindles sync perfectly with each other, including files that were not purchased from or stored by Amazon. My library is over 2,000 books, so I thank God every day for Calibre!

However, Calibre still refuses to allow me to save to the HD and will not allow "fix opf" to run. Each draw a "invalid folder" error.

I do love the improvements in the HD version versus my 1st gen Fire. Of course, it's faster, has larger storage, etc. My 1st gen still works perfectly, except it is starting to show the "not charging" behavior common to the 1st gen models. This happened when I first got the 1st gen, but it was still under warranty and it took Amazon 3 replacements to give me one that didn't have that problem. It's now almost 3 years old - so when it started that "not charging" thing again, I just decided to replace it with the new model.

This non-sync problem is a deal breaker. The only time I could get the HD to sync is a book from and stored by Amazon. I bounce from Kindle to Kindle every day and MUST have last page sync.

I'm also concerned about the PW I have on order to replace my old KB 3G (I read at night a lot). If this syncing issue continues, I'll return the HD, limp along with my old 1st gen. If the PW refuses to sync also, I'll return it.

Obviously, I'd prefer not to return the new items. I've tried everything Amazon suggested and everything I could find here..............I'm desperate! Can anyone help?

03-29-2014, 02:53 PM	#6
Cinderela Enthusiast Posts: 29 Karma: 10 Join Date: Sep 2011 Device: Kindle	UPDATE - I'M DESPERATE NOW I apologize, I don't mean to be spamming with back to back posts. This is an update to my original problem. I spoke at length with Kindle "Special Support". Their diagnosis was that the KF HD was defective straight out of the box. Replacement arrived today. Exact same behavior as the "defective" device. The new HD will not sync to or from my other Kindles. And the other Kindles sync perfectly with each other, including files that were not purchased from or stored by Amazon. My library is over 2,000 books, so I thank God every day for Calibre! However, Calibre still refuses to allow me to save to the HD and will not allow "fix opf" to run. Each draw a "invalid folder" error. I do love the improvements in the HD version versus my 1st gen Fire. Of course, it's faster, has larger storage, etc. My 1st gen still works perfectly, except it is starting to show the "not charging" behavior common to the 1st gen models. This happened when I first got the 1st gen, but it was still under warranty and it took Amazon 3 replacements to give me one that didn't have that problem. It's now almost 3 years old - so when it started that "not charging" thing again, I just decided to replace it with the new model. This non-sync problem is a deal breaker. The only time I could get the HD to sync is a book from and stored by Amazon. I bounce from Kindle to Kindle every day and MUST have last page sync. I'm also concerned about the PW I have on order to replace my old KB 3G (I read at night a lot). If this syncing issue continues, I'll return the HD, limp along with my old 1st gen. If the PW refuses to sync also, I'll return it. Obviously, I'd prefer not to return the new items. I've tried everything Amazon suggested and everything I could find here..............I'm desperate! Can anyone help?