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Old 03-26-2014, 02:25 AM   #10
Lynx-lynx
Treachery of images ...
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Posts: 4,123
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Join Date: May 2012
Location: Australia
Device: Sony 650, Kobo Glo, H2O, Aura One, Forma, Libra 2, Libra Colour
@Peter T et al ... I think that Kobo Cust Care should've escalated this issue up the line, and appropiate attention give to it.

Because as you say Peter, it's not necessarily within their knowledge to deal with a matter of this nature, however, it is a very important selling (and competitive) issue when incorrect pricing has been attached to a ebook (high or low).
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