Quote:
Originally Posted by MeSue
I have Prime as a "family member" under someone else's account. I'm trying to make better use of it because I do live 30 miles from most stores, but they are really ticking me off lately with things like add-on items Blossom mentioned, also discontinuing a lot of subscribe and save items, missing the two day shipping guarantee, and poor packaging.
Last week my husband needed something that was an addon item so we ordered a bunch of everyday items we use all the time, and the box arrived with sticky hair gel exploded over everything in the box because they didn't tape it. I've ordered the same hair gel before and it was always wrapped or taped. When they shipped the replacement, it still was not taped! Then I was thrilled to find my dog food was in Prime because going to the feed store is a hassle. Well, next time I went to reorder, it's no longer under Prime and costs a fortune to ship. Grrr! My town sucks for shopping, but Amazon is getting just as frustrating.
So did they add any new bennies when they hiked the price? They could have softened the blow a little by adding more cloud storage or something.
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I ordered a floor scrub brush which is basically a big scrub brush with a broom handle. Some idiot took two and I'm not kidding, two rolls of plastic wrap, cut them into sheets and wrap it head to toe really tightly in all kinds of directions! It took me nearly two hours to unwrap it and I scratch the handle up badly with my scissors. My arms were hurting when I finished. You bet I left packing feedback on that one. It was like someone played a joke on me. It probably took four people to make that mess. Idiots!
The two days is now 3 days UPS and 4 FedEx Smartpost, only FedEx is still two days.
Amazon Prime is not what it once was.
