[TechniSol]

Well, I may be wrong, I have no proof, but after the first firmware download it installed fine, started up fine, and then displayed what appeared to be a different but similar downloading firmware screen... If you're so sure of your positions Gentlemen, why are several, at least, users having what appears to be the same issue with the line missing from the configuration file? The odds against multiple users having the exact same corruption while everything else works are astronomical. Perhaps not everyone's device updates the same as others? The segmented availability of updates points to the possibility of differing delivery paths and mechanisms...

We all do a lot of guessing around here, and I could be completely wrong, but sometimes when you're trying to proceed by fitting insufficient data to a conundrum that is a risk you might take... No offense intended, but considering some of the things we've seen from Kobo, it would not surprise me if they occasionally "assumed" certain things and that's why certain things get left out depending on the upgrade path. This unit is a refurbed unit, I have no idea where it was originally sold, but do recall there was an issue a number of versions back where you folks in Aus required a double upgrade to get a certain version to work correctly. There are regional differences.