Thread: Aura HD Frozen on "powered off" screen
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Old 03-05-2014, 01:16 AM   #7
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
By "reset" do you mean a "factory reset"? The steps for this on a Kobo device that isn't booting is:

- Ensure the device is charged.
- Hold the power switch in the off position for at least 20 seconds.
- Hold the light button down and turn the device in.
- Release the light button when the LED starts to flash.

If that doesn't work, try it again but hold the switches a little longer.

After this, if it doesn't work, then you might need to reimage the internal SD card. Or it could be that the screen is broken.
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