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Old 03-01-2014, 11:27 PM   #116
eschwartz
Ex-Helpdesk Junkie
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Join Date: Nov 2012
Location: The Beaten Path, USA, Roundworld, This Side of Infinity
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Quote:
Originally Posted by Rizla View Post
I'm probably take your post a bit out of context, but...

Knowledgeable users of window's various operating systems know not to use all the bundled software / tools, because, well, some of them suck.

Take for example the Search facility in Windows 7. The interface is fundamentally flawed. And MS has never bothered to fix it. Rather than deal with what is at heart a bad utility, I install a third-party tool. Windows is well supported by 3rd-party software.

And does anybody who knows what they're doing use IE? I don't mean to be condescending by that, but I personally have found it's so much easier to install Firefox or Chrome than deal with IE which kept crashing. MS are great and not fixing flaws but still they succeed. I guess part of the cause is simple product lock-in.
True. But holding back Win XP & Vista from updated versions is still a jerky thing to do. Maybe it's a good thing, though.

Quote:
Originally Posted by Sil_liS View Post
By supporting old versions I meant that they offer tech support.

And I'm not clear on what you are talking about in the first part of the post in reply to pl001. Are you talking about an old computer running XP or a new computer running XP? Specs have changed a lot over the last decade.
I mean any XP computers, why should there be a difference? There isn't for FF & Chrome.

Tech support for a piece of software that doesn't actually have the capabilities to understand the internet in the first place? By which I mean those parts of it that aren't 6 years old, like most of the important stuff. Because so many people call up MS Tech support when Gmail crashes on them.

By abandoned, we mean, or at least everyone other than you seems to mean, a piece of software that hasn't been updated to be useful in the current state of things.

99% of all calls will go like this: "Hi this is Tech Support. How may I help you? Oh, that? That doesn't work on this version, update your browser."
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