Quote:
Originally Posted by sharphamster
B&N may want to look to restoring customer confidence in the Nook webstore to "reverse the content sales decline."
Poor content/customer experience is not fixed by new hardware offerings.
- Former B&N loyal customer
|
An completely new B&N website will be launched in April. This website is supposed to be much more integrated with Nook, and hopefully the customer experience will be much better.