Quote:
Originally Posted by charmian
http://gigaom.com/2014/02/26/as-barn...nother-tablet/
Summary: Nook revenues down 50% from last year. Retail store revenues down 6.3%, but profits are up. Nook lost 26% of employees. They are talking to hardware partners to launch a new color device in early fiscal 2015, to "reverse the content sales decline."
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B&N may want to look to restoring customer confidence in the Nook webstore to "reverse the content sales decline."
Poor content/customer experience is not fixed by new hardware offerings.
- Former B&N loyal customer