Quote:
Originally Posted by SilversV
Hello everybody,
I have a problème with my glo.
I have buy it today and when I start it, it say to me to configure it by wifi of PC.
When I plug it into my pc, it open folder (F:\) contain .kobo ...etc ok
I install KoboDesktop 3.6.0, it detect my kobo and click sur start configuration. Now it deconnect imediatly my kobo and say that i need to connect it.
My Drive F is unknow and Windows say to format F:\ but it's format unknow too...
I decide to make update on wifi because of pc. I do it and all is ok, it download Firmware 3.1.1 but after that i can connect to my pc anymore. It's the same f:\ unknow...
I do Factory reset, i plug it ok, i see folder.
I make the wifi solution without try with KoboDesktop and when the kobo upgrade to 3.1.1 same. F:\ just unknow. But I can't start it without do upgrade... I don't know what can I do and I appreciate à good help of you all guys, it's a very bad thing...
Thanks a lot really ...  |
You could try downloading the 3.2.0 firmware for the Glo and then manually installing it. If this doesn't work, I'd suspect the internal uSD card in the Glo is having problems and you should start the exchange or return process.
To manually install the file, download the upgrade file from:
http://download.kobobooks.com//firmw...date-3.2.0.zip.
While the file is downloading, connect your Glo to your computer, check it mounts as a drive and you can see the .kobo directory. Do not run the Kobo desktop app at this time.
Once the update file finishes downloading, open the .zip file and copy the upgrade directory, the KoboRoot.tgz and manifest.md5sum file into the .kobo directory on your Glo. If the directory/files copy and you can still see the drive, you can now safely eject your Glo and it should start the upgrade process. When it is finished, reconnect it to your computer and see if the drive is still visible. If it is, start the Kobo desktop app and go through the setup process.
If at any point in this process, your Glo's mounted drive disappears, see the comment about starting the return or exchange process.
Bonne chance!
David