Quote:
Originally Posted by soulfuldog
When I was considering buying an Aura one of the reasons I opted for the Paperwhite instead was that the staff I spoke to in WH Smith said they couldn't accept returns of the Aura unless it was faulty. This is because it you would obviously have set it up/registered it etc, therefore it wouldn't be in 're-sellable' condition, and they would have to return it to Kobo.
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i did not use the high st store i used the on-line store & there was absolutely no quibble.
obviously the in-store muppets have not heard of factory reset
+ an advantage of using on-line stores is customer friendly distance selling regulations - more generous returns policy