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Old 02-24-2014, 10:48 AM   #5
soulfuldog
I ♥ Calibre
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Posts: 2,073
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Join Date: Aug 2011
Location: UK
Device: Kindle Oasis, Voyage, Sony PRS-350, Hudl2
Quote:
Originally Posted by cybmole View Post
for example I both mine ( UK) from W H smith - they have a 14 day returns window.
(and when I bought a original kobo from them when first launched - 3-4 years ago? - they took it back for a full refund even after a couple of months when I complained that it did not charge properly)
When I was considering buying an Aura one of the reasons I opted for the Paperwhite instead was that the staff I spoke to in WH Smith said they couldn't accept returns of the Aura unless it was faulty. This is because it you would obviously have set it up/registered it etc, therefore it wouldn't be in 're-sellable' condition, and they would have to return it to Kobo.
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