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As someone that has issues with wrists/hands, could the issue be coming from how one holds the device. I know when I came from my kindle keyboard to the PW1 initially, I didn't know where and how to hold the thing comfortably. The keyboard space is very useful for some of us.
I actually had to get a basic and put aside the PW because the PW would hurt my hands and my eyes. I prefer the buttons on the basic, with the touch screen my joints started hurting because to change pages, I had to turn in the finger in to tap. Now I just slightly press down.
Although the buttons on the keyboard were a bit easier to press than the ones on the basic, they feel very narrow.
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