Thread: Kobo hanging after factory reset
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Old 02-20-2014, 09:37 PM   #21
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by paieye View Post
I decided to try a factory re-set. I carried that out, then I installed Kobo DeskTop, which uploaded all of the books that I have bought from Kobo. I also up-loaded a few ePub books that I have down-loaded from other sources.

When I try to read the Kobo books, all goes well, save that after every few pages, it jumps back to an earlier page, and I must read on from there, sweeping if necessary to return to the point that I had reached.
I had assumed this was only happening with sideloaded epubs. If you have WiFi access, could you try something? What I want is to try deleting the kepub from the device and downloading it again diretly to the device. To do this:

- From the library list, do a long press on a purchased kepub. This will display a menu.
- Select "Remove".
- On the "Remove from..." prompt, make sure only "eReader" is selected and then press the "Remove" button.
- This will removed the file for the book from the device and cleanup the database. There will be an entry in the library for the book with "Download" next to it.
- Press the book entry in the library to start the download.

When the book has been downloaded, can you test to see if you still have the page turning problem? It shouldn't be any different, but...
Quote:
When I try to read the other books, the KT freezes after a few pages. Now, touching or sweeping the screen will not work, the navigator-switch does not work, and I cannot put the KT to sleep. All that I can do is hold the off-slide to 'off' for a minute or so until the Kt restarts, always taking me back to a point in the text some pages behind the point that I had actually reached.
I can't think of anything that would consistently cause this. If the epubs are clean and reasonably well constructed, this shouldn't happen. I would be curious to see one and see if it causes me problems. If you are willing to do that, I can supply an email address to send it to, or if you have a place you can upload it to, send me a PM with the link.

An alternative to this is to get an epub from the library here. These are usually well constructed without any errors. If you have the same problem with one of these, we can easily check it ourselves. And having a problem with one of them and others not seeing it, will indicate it is a problem with the device.
Quote:
Ought I to give up hope and buy an e-reader of a different make ?
At this point, I don't think anyone could blame you for that.
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