Quote:
Originally Posted by TechniSol
I'd definitely use the live chat if you're going to follow this up with Kobo, many posts have complained about a lack of responses or canned responses from the email route. They may have an automated email response setup that is not as bright as it's creators envisioned.
No offense intended, but I'm almost beginning to wonder if there was a physical event that occurred that might have stressed the USB connector in the reader and maybe lifted a connection from the board, like it fell off something with the charging cable plugged in, cable got snagged, etc. It's happened to others. Not accusing, just wondering if it's somehow physical. I wonder if the data lines are used to detect a computer is connected, or if they just sense incoming power through the charging mechanism's a/d converter, or what. In other words is it even possible to have a bad data line connection, but the Kobo could still detect it's "connected" to a computer based on incoming power?
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Possible. I don't remember anything like that happening but stranger things have happened.