Thread: Done with Kobo
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Old 02-19-2014, 08:13 AM   #23
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by cmaxwell View Post
Yeah tried a factory reset.

The kobo sees the pc (on all machines) but doesn't send the machine a venderid/deviceid so it shows as unrecognized in USBDeview.
So, the Kobo does prompt to connect? And the PC actually does see the Kobo, but can't identify it?

At this point, I'd probably open it up, put an image on another SD card and see if that worked. I'd probably also enable telnet on the current card to see if I could see what was going on with that. But, if it is still under warranty, you should be asking for a replacement.
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