Thread: Done with Kobo
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Old 02-19-2014, 07:53 AM   #20
cmaxwell
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cmaxwell began at the beginning.
 
Posts: 15
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Join Date: Feb 2014
Device: Whitepaper 2
Quote:
Originally Posted by davidfor View Post
The tool was USBDeview. With it you can check what is connected and see the drivers installed for each of the devices.

Is the Glo seeing the PC when connected? i.e. Does it prompt to connect? Does the battery charge?

Have you tried a factory reset? You stated that Kobo said to do this, and because of the tone and the "different resets" statements, I read that to mean you had already tried and it didn't help. But, rereading it, I am not sure that you have done one.
Yeah tried a factory reset.

The kobo sees the pc (on all machines) but doesn't send the machine a venderid/deviceid so it shows as unrecognized in USBDeview.
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