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Old 02-18-2014, 01:33 AM   #40
tadpole
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Posts: 49
Karma: 11516
Join Date: Oct 2013
Device: kobo aura hd
Quote:
Originally Posted by davidfor View Post
A factory reset can be done using the buttons. But, first, plug it in for a while to charge and then hold the power slider in the off position for at least 20 seconds. This will force a power off and the squares should stop. Then, turn it on and see what happens.

If it doesn't start up properly, do a factory reset by:

- Hold the power slider in the off position for at least 20 seconds.
- Hold the light button down and turn it on.
- Release the light button when the LED at the top starts flashing.

That should do the factory reset. During the reset, there will be a couple of screen stating the steps. If this doesn't work, try again holding everything a little longer.
THANK YOU davidfor!!! I am not 100% there yet, but at least I know have been told to connect to the computer to finish the reset! Progress!!
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