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davidfor · 02-18-2014, 01:13 AM

A factory reset can be done using the buttons. But, first, plug it in for a while to charge and then hold the power slider in the off position for at least 20 seconds. This will force a power off and the squares should stop. Then, turn it on and see what happens.

If it doesn't start up properly, do a factory reset by:

- Hold the power slider in the off position for at least 20 seconds.
- Hold the light button down and turn it on.
- Release the light button when the LED at the top starts flashing.

That should do the factory reset. During the reset, there will be a couple of screen stating the steps. If this doesn't work, try again holding everything a little longer.

02-18-2014, 01:13 AM	#39
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	A factory reset can be done using the buttons. But, first, plug it in for a while to charge and then hold the power slider in the off position for at least 20 seconds. This will force a power off and the squares should stop. Then, turn it on and see what happens. If it doesn't start up properly, do a factory reset by: - Hold the power slider in the off position for at least 20 seconds. - Hold the light button down and turn it on. - Release the light button when the LED at the top starts flashing. That should do the factory reset. During the reset, there will be a couple of screen stating the steps. If this doesn't work, try again holding everything a little longer.