Originally Posted by robko
That definitely sounds like a broken substrate (throw up a picture if you want confirmation). Not sure how lenient Sony is, but that won't technically be covered by warranty so if you can get them to do anything be happy.
I shall be v annoyed it its not covered, because I have not dropped or mistreated the reader in any way. it never actually leaves this one room!
the guarantee T&C does say that you are not covered for dropping the device, but I've not dropped it. I laid it down last night before going to sleep & it was faulty this morning
I don't actually see how they can detect whether a screen failure is caused by abuse or simple component failure ?