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I think this is one of those cases where Amazon can be both good and bad.
They're bad in how they treat their employees and suppliers, driving down prices so hard and squeezing everyone they can with their power. And indeed, anyone who is powerful enough to be a commerce gatekeeper deserves heavy scrutiny on these aspects and many more.
Yet they still enable consumers to find books that would otherwise be out of print. Their business model was and still remains a laudable goal.
The article presents a fair and clear picture of the matter. I would not dismiss it so quickly as the ramblings of the old guard.
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