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The death of their store doesn't bug me, since it has been years since I bought there, but the hardware was always great. The problem was that they pretty much gave up. They didn't compete on price, and they stopped trying to compete on features. When the Nook Glowlight came out, and the Paperwhite, Sony released the nonlighted T2. That was pretty much the nail in the coffin. Most people didn't want to pay more money for fewer features.
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