Here is the FINAL email from my customer in the UK after I sent him the link to this thread:
"and the link that you sent would not let me register to explain my point of view, as i would have liked to have quoted, and cut and pasted the sony technical department reply to the the "experts" across the pond, who appear to be far more superior than three sony helpline experts, but hey what do we know!!"
......if he was unable to figure out how to register on this site to post to this thread......and unable to see that some of the members at mobileread are from all parts of the world(not just the USA).........you can only lead a horse to water.
