Quote:
Originally Posted by robko
Kobo has some experience with takeovers like this in Australia, so it might be less painful than might otherwise be expected (but there is no way that a transition like this will ever go perfectly).
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I have some experience with this and it was far from painless
Two sellers Angus and Robertson and Bookworld transferred their users accounts over to Kobo neither was a smooth transition in fact if you ask me it's still not correct. What was supposed to happen was if you did not have an existing account with kobo then one was created with the same login as your A&R account and your library transferred I believe this went smoothly for users and was all ok. However if you
already had a kobo account the library's were supposed to merge this did not work for most users particularly for those that used the same email/password combo for both sellers in the end it was too hard for them and they gave up and came up with a hodge podge solution
I used the same email and password for both sellers if I log in to the normal Kobo website with that login then my existing A&R library is not visible only my kobo library however if I go to the sign in page and on the left select "Don't see your usual sign in option" and then select A&R from the list then I can not only see my A&R library but also my kobo library together.
I also had a bookworld account so if I want to see those I have to choose the bookworld login I then see the kobo books and the bookworld books but not the A&R books
I envision then will soon be a Sony option too and I think I'll stop there as it's getting a bit ridicules and I haven't even yet mentioned that I have 2 Sony accounts one US one AUS
thank gawd for ALF