Thought I'd share this chat log:
Quote:
Initial Question: Hello, can I renew my Prime membership *today*?
04:24 PM(GMT) Sridhar(CSA): Hello Kralik, I am Sridhar and I will be helping you today
04:25 PM(GMT) Sridhar(CSA): your prime membership is valid till March 8, 2014 Kralik
04:25 PM(GMT) Kralik: Yes; however, I read that the Amazon Prime cost is soon due to increase. So I would like to renew a month early
04:26 PM(GMT) Sridhar(CSA): do you want to extend it for one more month Kralik?
04:26 PM(GMT) Kralik: I would like to renew today for $79
04:27 PM(GMT) Sridhar(CSA): the prime membership is going to remain the same for existing members Kralik, on March 8, 2014 you will be charged $79 nothing more
04:27 PM(GMT) Kralik: Does that mean that the rumors of a price increase are false?
04:28 PM(GMT) Sridhar(CSA): yes we do have lot of inquires coming regarding that, please do not worry there will not be any price increase
04:28 PM(GMT) Kralik: Alright, that is good enough for me. Thanks for the help!
04:29 PM(GMT) Sridhar(CSA): You’re welcome. Is there anything else I can assist you with today?
04:29 PM(GMT) Kralik: That will be all, thanks.
04:29 PM(GMT) Sridhar(CSA): You're welcome. Thank you for contacting Amazon. We hope to see you again. Have a great day.
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The
existing members line is interesting... Hmmm...