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Old 02-04-2014, 06:43 AM   #7
EndlessWaves
Zealot
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Posts: 119
Karma: 38158
Join Date: Jan 2014
Device: Kobo Aura HD
Quote:
Originally Posted by TechniSol View Post
If from reading your original post, it was restoring and you shut it off, or the battery was too low to finish, in the middle of that process you may have screwed the restore up.
After talking to kobo support it turns out that simply touching the light and power buttons together will activate the full reset on the Aura HD. While I can't blame them for not blocking it on a low battery/unconnected (these things can get incorrectly detected) it does seem to be a design flaw that it's so easy to activate that I did it accidentally.

After much mucking about trying different combinations of resets and connectedness I did manage to get it to charge and activate the full reset which seems to have brought it back to normal with no lasting damage.
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