Quote:
Originally Posted by Purple Lady
B&N does not give refunds. I bought a book once and it was a single short story instead of the book of short stories. The website said it was a book of short stories and I had to argue with three people to get a refund. It was only 99 cents but I was not going to pay for something I did not receive.
I know other people have had problems at Kobo especially after Kobo stopped showing what format the book was in. Kobo was refusing refunds even though their website said it would work on most ereaders and it was kepub only - there was no download link.
Amazon will give you a refund on any book. Another reason to go all Amazon for ebooks.
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Kobo kepubs can be read on any ereader in the same way that Amazon ebooks can be read on any ereader: by removing DRM and converting to the format of your choice. (The DRM used on Kobo kepubs is not Adobe DRM.) A Kobo app is needed to download the kepub book if you don't have a Kobo device, just as those without an Amazon device need to download using an Amazon app.