Quote:
Originally Posted by Mivo
Since I'm pretty sure that many people are like this, too, it's even more baffling to see approaches like the one discussed here. It makes no sense to me.
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"People will forget what you said (did), but they will always remember how you made them feel."
It's one of the very first things I learned in a communications course a long time ago, and I always try to remember that. It's one of the very few quotes I find to be very true.