Quote:
Originally Posted by alanHd
Surely if people start wanting refunds on ebooks that no longer work on ereaders, the publishers and stores will have to take notice and look at other ways rather than Adobe DRM.
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B&N does not give refunds. I bought a book once and it was a single short story instead of the book of short stories. The website said it was a book of short stories and I had to argue with three people to get a refund. It was only 99 cents but I was not going to pay for something I did not receive.
I know other people have had problems at Kobo especially after Kobo stopped showing what format the book was in. Kobo was refusing refunds even though their website said it would work on most ereaders and it was kepub only - there was no download link.
Amazon will give you a refund on any book. Another reason to go all Amazon for ebooks.