Thread: Glo Factory reset not working
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Old 01-28-2014, 09:45 PM   #10
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by prye View Post
Thanks for the suggestion. I did try deleting all the files on the data partition, but that didn't work. I'll try formatting it and see how it goes.
If you have cleared the partition and restarted, formatting probably won't be any different. But your at the point where you might as well try it.
Quote:
It is my son's Kobo, but to the best of my knowledge there has been no attempt to access the hidden partitions or upload any inappropriate firmware. As far as I know it has only been connected via the Kobo Desktop app and only has books on it from the Kobo store.
To alter the update script you would presumably have to have access to the hidden partition or do an update with a modified KoboRoot.tgz file - correct? Even so, as you say, presumably this would be unlikely to affect the data on the "restore" partition and should therefore be recoverable.
Yes, you would need to access the system partition and edit the script or have loaded a KoboRoot.tgz that changed the script. There are instructions for doing this somewhere here so that the update files have to be renamed before they get applied. But, that shouldn't affect the restore partition. But, if telnet was enabled, you do have access to the restore partition and someone could mess that up.

I think your at the point where you take it back as faulty, or open it and put a new image on an SD card and install that.
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