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Old 01-28-2014, 04:17 PM   #9
prye
Junior Member
prye began at the beginning.
 
Posts: 5
Karma: 10
Join Date: Jan 2014
Device: Kobo Glo
Quote:
Originally Posted by davidfor View Post
The firmware not updating is very strange. It almost makes me wonder if someone has modified the script that does this during the startup. But, the factory reset via the buttons should still work.

As a last desperate attempt if nothing above works, format the data partition when it is connected to the PC. This will force it through the setup process again including updating the firmware. I don't really expect the update to work, but it is something to try.

Otherwise, return it as faulty.

Thanks for the suggestion. I did try deleting all the files on the data partition, but that didn't work. I'll try formatting it and see how it goes.
It is my son's Kobo, but to the best of my knowledge there has been no attempt to access the hidden partitions or upload any inappropriate firmware. As far as I know it has only been connected via the Kobo Desktop app and only has books on it from the Kobo store.
To alter the update script you would presumably have to have access to the hidden partition or do an update with a modified KoboRoot.tgz file - correct? Even so, as you say, presumably this would be unlikely to affect the data on the "restore" partition and should therefore be recoverable.

Thanks for your help.
Regards,
prye
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