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Old 10-22-2008, 12:38 PM   #7
Shaggy
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Posts: 4,293
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Join Date: May 2007
Device: iRex iLiad, DR800SG
Quote:
Originally Posted by Kakyou View Post
But I really just don't care anymore. This company has made me look back at my dealings with Sony almost with fondness. Go ahead and throw my requests to the bottom of the queue. I'm not expecting any better.
Well, to be fair Sony is a MUCH larger company. Sony probably has more people just answering customer emails than the total number of employees who work for iRex. Many of the issues/complaints about iRex I see really come down to them being a very small company. The size of their customer base seems to be a lot larger than the company is setup to handle. Hopefully they will eventually grow and some of these issues will get better.
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