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Originally Posted by ApK
True here in the US. You can't be sent something you didn't order and then have payment demanded. That was apparently a big mail order scam in the past.
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Yes, there was that same scam in the UK as well. It was that which prompted the change in the law.
Quote:
Originally Posted by ApK
As for mistakes .... the few times this has happened to me, always with relatively inexpensive items, the companies have always said "Thanks for letting us know. Keep it with our compliments."
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That's happened to me several times with my local supermarket's home shopping service. For some reason, they often deliver whole coffee beans when I order ground coffee. When I complain, the always give a refund but let me keep the beans. If it goes on much longer, it will be worth my while investing in a coffee grinder.
Mike